Shipping & Returns

Zip-Change Letter Kit Shipping

Flat-Rate Shipping - $12.95

One of our goals is to help you effectively use your readerboard, and one of the ways we try to reach that goal is to bring you premium changeable sign lettering products at very reasonable prices. We also think that a part of reaching that goal means that we need to get those awesome lettering products out of the warehouse & into your hands.

To help simplify your decisions about how effective you want your sign collection to be, we have included (in addition to saving you money on premium lettering) our Flat-Rate Shipping on every order! That means that you can literally fill-up your cart with the letters or other characters that'll make your sign collection the most effective possible... you’ll enjoy the same Flat-Rate Shipping cost!

But Wait... There's More!!

If your order is over $500, then we'll make it FREE SHIPPING!

Both of these special shipping offers are limited to shipping to a single location within the continental US via Standard Ground.

There is no minimum purchase, no coupon to enter, no sneaky fine print, no gimmick ... it's simple.

Simply get FREE or Flat-Rate Shipping!


We ship products via the best carrier available (in our opinion) for the specific order / product / location ... its not an exact science ;-)

All packages must be checked for damage or shortage immediately and any problems reported to us within 10 days of delivery. After this 10 day period of time we will not honor requests for replacement without charge to you. Please inspect packages and contents carefully.

Some products from our site may be returned, most are non-returnable. Please be sure to carefully order. IF an item is returnable (certain kits ONLY) and it is returned in completely unused & resellable condition, we will charge a minimum 25% return/restocking charge. No shipping charges are refunded.

If a return is allowed:

  • The request for return (RMA) must be made within 10 days of your order receipt.
  • Items returned must be received by us within 30 days of RMA date.
  • ALL returned items will be subject to our minimum 25% return/restocking charge.
  • Items must be returned in the original boxing/containers, with any protective packing.
  • ALL shipping charges are your responsibility. No shipping & handling charges are refunded.
  • Any original protective wrapping, must remain intact for return to be considered resellable.
  • The items must be completely unused & resellable. [This is a strictly enforced condition]